Privacy Policy

Information We Collect

At Quantm, we prioritize your privacy. We do not collect or process any personal data belonging to your customers. Our services are designed to protect and respect the privacy of your customers' data.

• Contact Information: Name, email address, phone number (optional), and company name.
• Usage Data:
  • Track platform usage for billing purposes, ensuring accurate invoicing based on user engagement.
  • Provide platform support to assist users with any inquiries or issues they may encounter.
  • Monitor platform performance and stability to maintain a seamless user experience.
  • Prevent and resolve technical issues to ensure the platform operates efficiently.
  • Enhance the platform and other Quantm offerings, as well as develop new products and services based on user feedback.
  • Conduct analytics, benchmarking, and reporting for lawful business practices to improve our services.
• Payment Information (if applicable): Credit card or other payment details.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services, ensuring they meet your needs and expectations.
• Communicate with you regarding your account, including updates on billing and any changes to our services.
• Process payments securely and take necessary measures to prevent fraudulent activities.
• Analyze usage trends to enhance our service offerings and tailor them to better serve our users.
• Comply with legal obligations and regulatory requirements to protect both our users and our business.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Sensitive Data: Sensitive data is exclusively derived or ephemeral. Derived data is calculated from non-sensitive information, while ephemeral data exists only temporarily and is not retained. An exception to this is integration keys, which are classified as sensitive data and stored securely in secret stores. These keys are periodically rotated to mitigate risks.
• Access Controls: Access to your information is restricted to authorized personnel who need it to perform their job functions.
• Regular Audits: We conduct regular security audits and update our practices to address potential vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

At Quantm, we handle your data with the utmost care and respect for your privacy. Here's how we manage data retention:

• Retention of Data: We take measures to delete your information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period.
• Determining Retention Period: When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law, and any relevant statute of limitations.

Information Sharing

We do not share your personal information with any third parties except under the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors or cloud storage providers. These service providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Compliance: We may disclose your information if required by law, in response to a legal process, or to protect our rights and the safety of our clients.

Your Rights

You have certain rights regarding your personal information, which you can exercise at any time:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Restriction: You have the right to request that we restrict our processing of your personal information.
• Objection: You have the right to object to the processing of your personal information for specific purposes, such as marketing.

International Visitors

Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. We may also transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page, along with the date of the last revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at quantm@breu.io.